FAQs

Post and Packing Charge

Prints and unframed work:  £6 for to the UK.  

Framed work and stretched canvases: £25 to the UK . 

Overseas: For prints a charge of £10 is added to your order. We are sadly unable to ship framed work abroad. 

 

Buying Prints Online

To order a print online simply go to the Galleries page, click on the picture you'd like and choose from the available sizes.

You can enter your credit/debit card details in the usual way.

 

Can I order a framed picture online?

Yes. Most of the large prints can now be ordered framed on the website.

At the moment I'm not sending out the standard size (40 x 50cm) framed. You can however buy them mounted and ready to pop into ready made frames. You will need to order a frame with glass size 40 cm by 50 cm. These are easy to find at Ikea and other stores. I use ones made by Nielsen Bainbridge which can be found easily on their website.

 

Delivery Times

Standard and large prints will be sent out using Royal Mail's first class signed for service within 1 week of an order being placed.

Framed work takes a bit longer to get out to you - 1 to 3 weeks depending on stack and where I am shooting. 

Framed work and canvas' will be sent via Parcelforce. Please provide your mobile number when placing your order as they will text you prior to delivery with their estimated drop off time at which point you will be able to reschedule for a different time/date, leave with a neighbour etc. Please don't worry if you miss them, they are brilliant and will keep attempting delivering to you until they are successful. 

Often however, it will be much quicker than this. If you're in a hurry for a gift, or want your picture for a specific date then call me on 01983 856233/ 07957 473693 and I'll normally be able help.

A signature will be required when your package arrives.

 

Can I order a picture with bespoke measurements?

I'm afraid that the only sizes for prints and framed prints I can offer are the ones available on the website, as we have each and every frame individually hand made and mounted the task would be too great of doing many different sizes. 

 

Do you still have a stall at Northcote Road Market?

I no longer have my stall at Northcote Road Market I'm sad to say, however it is for a good reason as I am now here, full time on the Isle of Wight in my seafront gallery.. not a bad transition! However this means that If you'd like to see my work in person.. you'll have to come for a holiday to the Island.. It really is a beautiful place to visit.. a good excuse!

 

What if I decide I don’t like a picture when it arrives?

I’ll be more disappointed than you. You can return the picture within two weeks and I’ll refund the cost of the print but not of the post and packaging. You’ll also need to pay for the return postage. Please contact me either by phone or email before returning the picture.

 

How Long Will My Pictures Last?

A problem with inkjet print has been, that whilst potentially beautiful, they've been liable to quickly fade and change colour. My prints won't. I use Epson's Ultrachrome pigmented inks on an O.B.A. free 100% cotton rag fine art paper (O.B.A.s make prints whiter and brighter at first, but quickly yellow and are wrongly used in most so called "art papers") When dry, I then coat my prints with a U.V. light resistant spray, which also helps prevent damage from ozone, humidity and pollution. Finally, the photographs are presented in acid free conservation mount-board.

I believe this to be the best combination of inks and paper available today. Independent research (carried out by a company called the Wilhelm Imaging Research Institute) suggests that my prints will look the same in 130 years time. However there are reasons to be sceptical of such longevity claims, and it's best not to leave any artwork exposed to direct sunlight for long periods.